HOSPITALITY DESIGN | EXPERIENCE DESIGN | DEVELOPMENT MANAGEMENT

CREATING
EXPERIENCE

The Journey Begins

about

DESIGNCITIZEN is a multi-disciplinary, integrated hospitality design, development management, branding, and procurement firm based in Toronto, Canada. We specialize in luxury hospitality and experiential development projects around the world. 

DesignCitizen is a collection of industry’s most experienced and talented designers and consultants who aim to create a design that works! We, as a team of incredibly passionate people, not only striving for design excellence but also understand the functional aspects of design. After all, our job is not just about making the space look pretty!

DesignCitizen creates experiential and storytelling spaces that interact, inspire, heal and positively influences the user of the space. Our mission is to create a platform that enriches Peoples’ lives.

Any designer can create a space, but not every designer can create an experience. What differentiates one from the other is the keen eye for detail and beauty. Our unique design process draws from a wide diversity of experiences in the industry. As a result, we can create spaces that evoke emotions and inspiring experience with the stories.

" There are painters who transform the sun to a yellow spot, but there are others who with the help of their art and their intelligence, transform a yellow spot into a Sun"

- Pablo Picasso

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CCO, Managing Principal

Shannon Kim is an award-winning Interior Designer with over 25 years of experience in luxury hospitality projects around the World.
She has gained diverse experience through working in many parts of the world with the top clients from fortune 500 companies, celebrities and to the world's leaders. She has become an expert in the field of luxury hospitality design and project management for mega projects with the highest complexities.
Her passion for learning about hospitality design came with an extraordinary commitment to her personal life for many years - it did not come easy. She decided to learn all angles of hospitality development to acquire a comprehensive understanding of projects through the eyes of a designer, client representative, developer, owner, contractor, project manager, operator and brand. She believed that her unique approach might be limited if she was to stay in Canada. Ultimately, her mastery of design and hospitality development was hard-earned through the living and working in countries with the most vibrant hospitality project developments. Her astonishing accomplishments are seen around the world including Dubai, Las Vegas, New York, Macau, China, Europe and Hong Kong.
Throughout her career, Shannon worked tirelessly with some of the world's most exclusive clients and their iconic hospitality developments to help bring their vision to life. She honed and perfected her ability to manage projects that ranged in various developing phases. She can confidently analyze a project's feasibility and establish programming to successfully hand over the project. She recently led the hotels and hospitality development division at JLL as the Senior Vice President. She took her team to new heights with the execution of highly anticipated landmark projects in Canada.
Following her heart of creating the healing community and hospitality projects with purpose, Shannon started a hospitality design and branding company with procurement services. The intention is to apply what she has learned over the years into each practice and provide sustainable services to the clients. She continues to grow her portfolio around the world to develop sustainable communities for generations to come. She has also established the philanthropy effort to help numerous communities where she has witnessed in desperate needs during her travels and life.
She avidly advocates the disruption of the hospitality design industry by challenging the status quo. She believes that the designer must be able to identify and address the project's strategy with unique concepts, storytelling design and design excellence as they are directly linked to its success. She feels proud and humbled to be recognized by the industry as the winner of multiple International and National awards for design projects in Canada and the USA. She is a distinguished featured speaker at numerous international hospitality industry conferences and participates in various hotel investment conferences and hospitality design events.

designcitizen + Collab*

designcitizen collaborates with the industry's top talents with the unique strengths to provide the best service possible! Here are our stars who can make a difference for your projects.

Ayten Mirzoyeva

VASCONI ARCHITECTS

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services

Interior Design

Interior Design Fully integrated, full-service, multi-disciplinary design team with experience in hospitality and retail projects worldwide.
With over 100 years of combined team experience and clients in over 19 countries. We are involved with over 16 Hotel Brands that have led us to the tailored design process to suit each brand's requirements and project types. We proud ourselves in creating a unique story and concept for each project.
We believe that each project should reflect their guests' emotions. Our sound knowledge in hospitality operations makes all the difference.

Experience Design

for Hotels, F&B, Events

We design recipes for the great hospitality guest experiences.
We consider all stages of the guest's journey and create opportunities to provide brand value and intimate guest engagement, which leads to solving potential problems and successful business operational outcomes.

Procurement

The full range of hospitality project procurement services, specializing in FF&E and OS&E.
We proactively integrate the design review process with designers and vendors to prevent any oversight, ensuring all details are captured and implemented successfully.
- Budget Development
- Tender Review & Analysis
- Value Engineering
- Global Sourcing
- Delivery, logistics, installation,
coordination and management
- Invoice Processing & Documents management

Product Design

Our product design always considers their uniqueness and longevity. We continuously work with some of the most prestigious companies around the world to create ultra-exclusive products, with the best quality possible.

Design & Program Management

Based on our extensive experience in project development, we stress the importance of design and program management, which is directly linked to project success.
We have successfully led many hospitality projects to completion while surpassing our clients' expectations. A customized list, scopes and strategy of the design and program management will be provided based on your projects. We will guide and monitor the consultant's work and provide peer review to prevent costly mistakes.

Brand Technical Services

We have extensive experience in working as a major hotel brands' technical services team.
Our service benefits the hotel developers/owners in determining a suitable brand or development direction for the property. We formulate strategic enhancements to bring maximum return on investment and the value for the property. Our intimate knowledge of hotel design and the operations always become instrumental in designing products and services for the long term success.

Branding & Brand Standards

We specialized in graphics and brand standards for Hotels and Retail environments. We create brand standards and guidelines by incorporating brand identity and its requirements for consistent brand image and quality products. We work with the experts in all disciplines to put together the Brand Standards related to the built environment. We have worked on the number of hotel & retail brand standards. We know how to design, we know the operations and we know how to put them all together.

Hotel Development Advisory

Hotel Development Advisory Comprehensive development advisory services
- Strategic project development planning
- Feasibility studies including positioning and design
- Competitive market analysis
- Tourism and hospitality trend and market analysis
- Develop proformas and forecasts
- Selection of Hotel Operator/ Management company
- PIP Services

Hotel Brand Creation

We have helped many clients create hotel brands around the world. If you are looking for a unique positioning in the market, our experience can help you build a reputable brand that stands out. We make sure that the brands we create have a unique concept and the guest experience with high ROI. Hotel is no longer a place to sleep, it is the platform for the community and institution for the hospitality.

THE WORLD IS NOT BIG ENOUGH

Designcitizen has been involved in luxury hospitality projects, resorts, mixed-use developments and experiential lifestyle hotels in over 19 countries. As we continue to push the boundaries of design, we strive to stay innovative while simultaneously develop projects around the world.

Projects

Disclaimer: All projects featured on our website are a collection of projects that our team has been involved and completed throughout the years in various capacities of leadership roles from interior designer and architectural designer, project manager, real-estate developer, ownership, contractor to hotel brands/management companies.

Philanthropy

INSPIRE

DESIGNING OPPORTUNITY TO PAY FORWARD

Designcitizen is excited to announce that we are committed to helping several international non-profit organizations including Aid for Africa, Kenya Wildlife Conservation and IASP through our design.
We believe that we can create a platform that can nurture and protect what matters most for generations to come. While we are committed to donating over 20% of our profits to these organizations, we recognize that there is a lot more that we need to do collectively to help people around us and preserve the gifts that mother nature has given us.
We hope to create as many opportunities as possible to have you and the community be involved. By using our design talent and innovative ideas, we want to support various organizations.
Hiring Designcitizen for your projects means more than just having experienced and talented designers in the industry; you will be helping those in desperate need around the globe.

PAY IT FORWARD

We will be in touch with you shortly.

LET'S TALK

PUBLICATION REQUEST

VENDOR/SUPPLIER INFORMATION

BUSINESS DEVELOPMENT

DESIGN CONCIERGE

Contact us to develop a hospitality project with a unique experience. Write to Alfred, our design concierge.

OUR CLIENTS SAY

DesignCitizen Life Vlog

All in the days of hard work, sometimes we get to see beautiful places or get interviewed by the major international hotel events, check out where we are and what we do.

DesignCitizen creates experiential and storytelling spaces, space that interacts, inspires and influences the user of the space. We live and breathe hospitality, hospitality is in our DNA.